Privacy Policy

1. Introduction

Welcome to GoBasta. We are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your data when you access or use our website, mobile applications, and classified ads platform.

2. Information We Collect

We collect information necessary to provide a seamless, secure marketplace experience, including:

• Account & Profile Information: Name, email address, phone number, and profile picture (if provided).
• Listing & Ad Information: Item descriptions, uploaded photos, pricing, category, and general location of items for sale.
• Communications: In-app messages and chat records between buyers and sellers to ensure safety, quality, and fraud prevention.
• Technical & Usage Data: IP address, device identifiers, browser type, operating system, and analytics cookies.

3. How We Use Your Information

Your information is used for legitimate purposes, including:

• Enabling you to post, manage, and promote listings and connect with other users.
• Verifying user accounts and preventing fraudulent or unauthorized activities.
• Enhancing and optimizing GoBasta features, search algorithms, and user experience.
• Sending transactional notifications, ad status updates, and support responses.
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Sharing & Disclosure

We do not sell or rent your personal data to third parties. Information is only shared under the following conditions:

• Public Listing Details: Details you explicitly choose to include in your ads (such as your display name, contact phone number, and item photos) are publicly visible.
• Trusted Service Providers: Cloud hosting providers, analytics services (including Firebase Analytics), and SMS verification gateways.
• Legal Compliance: When required by law, court order, or governmental authorities.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze platform traffic, and deliver personalized content.

6. Data Security

We employ industry-standard administrative, physical, and technical safeguards (including SSL encryption) to protect your personal data against unauthorized access, loss, or alteration.

7. Your Rights

You have the right to:

• Access, review, and update your personal data in your account settings.
• Request the permanent deletion of your account and associated data.
• Opt out of non-essential marketing communications at any time.

8. Policy Updates

We may revise this Privacy Policy periodically. Any significant changes will be notified via our platform or through direct email.

9. Contact Us

For any questions or privacy inquiries, please contact our support team through our official communication channels.